Responsible Gambling | Kingmaker Casino
Taking time away
Contact our support team if you need a break from gambling. We can arrange a temporary exclusion. For self-exclusion, email [email protected]. We will close the account as soon as we reasonably can.
Other accounts
Tell us about every other account you hold with us when requesting self-exclusion. You must not create additional accounts. We make reasonable efforts to prevent new registrations, but you remain responsible for not opening them. We do not accept liability for losses on other accounts.
Age and eligibility
You must be at least 18 and meet any higher minimum age required by the law that applies to you. We verify customers' ages and cancel winnings obtained by underage players.
United Kingdom residents cannot open accounts or deposit with us. If you live in or access our services from an excluded jurisdiction, you must not open or use an account and must close any existing one.
Organisations offering help
| Organisation | Help available |
|---|---|
| GamCare | Advice and practical assistance for people dealing with the effects of gambling. |
| Gamblers Anonymous | A community whose members support each other with gambling problems. |
| Gambling Therapy | Counselling and support for people affected by gambling. |
Children and shared devices
Parents can use filtering software to restrict access to gambling websites on shared computers. Net Nanny is one option for these controls. Keep people who are too young to register or bet from accessing gambling through a shared device.
Ordinary closure
Ordinary account closure has different conditions from self-exclusion. An account must have a zero balance and no pending withdrawals. Closing it with funds or a withdrawal still outstanding forfeits that money.